top of page

Terms & Conditions

​

Effective Date: March 2025
Website: www.batikb.com
Business Name: Batik Boutique

1. Overview

These Terms and Conditions ("Terms") govern your use of our website and any purchases made through [yourdomain.com]. By accessing this website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use the site.

2. About Our Products

We specialise in handmade West African batik home decor and furnishings. Each item is individually crafted and may vary slightly in color, pattern, or size—this is part of their uniqueness and not a defect.

We strive for accuracy in all product descriptions, but we do not guarantee that colors or patterns will appear exactly the same on all screens/devices.

3. Orders & Payment

  • All prices are listed in pounds sterling (GBP) and include applicable taxes unless stated otherwise.

  • Orders are confirmed only after successful payment via our secure checkout (powered by Wix Payments, PayPal, or Stripe).

  • We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or pricing errors.

4. Shipping & Delivery

  • Orders are processed within 14 to 21 days.

  • Delivery times vary based on destination. We provide estimated shipping times at checkout.

  • We are not responsible for delays caused by third-party carriers, customs, or unforeseen circumstances.

  • Any customs duties or import taxes are the customer’s responsibility.

5. Returns & Refunds

Due to the handmade nature of our products:

  • All sales are final.
    However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery at info@sheapea.com with photos and details.

  • If approved, we may offer a replacement, store credit, or refund at our discretion.

6. Intellectual Property

All content on this site—including product designs, images, logos, text, and branding—is the property of [Your Business Name] and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission.

7. User Conduct

By using our site, you agree not to:

  • Use the site for any unlawful or fraudulent purpose

  • Interfere with the site's security or technical operations

  • Copy, distribute, or exploit any content without permission

8. Third-Party Links & Services

Our website may contain links to third-party platforms (e.g., Facebook, Pinterest, Instagram). We are not responsible for the content or privacy practices of these external sites.

We may also use third-party services (like payment processors or analytics providers); their terms may apply separately.

9. Limitation of Liability

To the fullest extent permitted by law, [Your Business Name] will not be liable for any indirect, incidental, or consequential damages resulting from:

  • The use or inability to use our products or website

  • Errors, delays, or interruptions in service

  • Any content or conduct of third parties on the site

10. Indemnification

You agree to indemnify and hold harmless Batik Boutique, Sheapea Natural, its owners, and affiliates against any claims, damages, or expenses arising from your use of the site or breach of these Terms.

11. Governing Law

These Terms shall be governed by the laws of United Kingdom. Any disputes shall be resolved in the appropriate courts of UK.

12. Updates to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes your acceptance of the revised Terms.

13. Contact Information

For any questions or concerns, please contact:
Email: info@sheapea.com
Business Name: Batik Boutique
Website: www.batikb.com​

bottom of page